By Pete Zuraw
As facilities professionals retire or move to new positions, they typically take with them years of information about the inner workings of the buildings they’ve managed. Even with a plan in place for training new individuals on your processes, these personnel losses can still lead to significant gaps in valuable knowledge that has been gained through years of on the job experience.
This approach also fails to take into account the staffing challenges that many higher education institutions are facing. It is becoming increasingly difficult to fill positions throughout the facilities department, leaving some roles unfilled for far too long.