How does the facilities manager create alignment with non-facilities professionals and up the reporting ladder? How do you assure yourself a seat at the table where you can communicate past successes and future investment requirements to drive the institution forward and deliver best-in-class service? You can use data, like many facilities leaders nationwide, who are arming themselves with validated longitudinal data, peer comparisons, and predictive analytics. By creating a common vocabulary that can be understood and communicated from the boiler room to the boardroom, you become a better partner to all constituents at your institution.
During this session, Ralph Johnson, AVP for Facilities at University of Georgia, Don Santostefano, Senior Director for Facilities Management at Lebanon Valley College, and Kevan Will, Account Manager at Sightlines, explored:
– How to effectively manage up, over, and out
– The value of educating the non-facilities professional on campus, using a shared vocabulary
– How to assure that facilities management gets a seat at the table
– The impact that qualified facilities data can make on campus constituents.
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